Terms of Service

This is a translation. The Ukrainian version prevails where legally relevant.

1. Who we are

Hukny (the "service", "we", "us") is provided by Andrii Piddubnyak IT Services, a sole trader registered in Poland (JDG), address: woj. MAZOWIECKIE, pow. Warszawa, gm. Warszawa, miejsc. Warszawa, ul. Ludwika Rydygiera, nr 15, lok. 70, 01-793, NIP: 5243034450. You can reach us on Telegram at @hukny_support or by e-mail at hello@hukny.app.

Paid plans are sold by our payment partner Paddle (Paddle.com Market Limited), which acts as the seller (Merchant of Record): it takes the payment, issues the VAT invoice and handles refunds. The Paddle buyer terms also apply to your purchase.

By signing up for or using the service, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

2. What the service does

Hukny helps service providers spot public Threads posts in time when someone is looking for the kind of service they offer. You create searches (phrases, stop words, cities), and the service:

• regularly looks for new public posts through the official Threads API on behalf of your connected Threads account;
• uses AI to filter out ads, job posts and irrelevant posts, and to work out the city from the text;
• sends the posts it finds (finds) to Telegram as alerts and shows them in your dashboard;
• on request, prepares an AI draft reply that you can edit.

The service never posts anything on your behalf. We do not ask Meta for permission to publish, and we do not like, follow or send direct messages. You send every reply yourself, from your own account.

The service shows public posts that every Threads user can see. We do not guarantee any number of finds, new clients or income: results depend on your niche, your city and how you reply.

3. Your account

• The service is intended for adults (18+) who use it for their professional activity.
• You are responsible for keeping your account details accurate and for securing access to your e-mail.
• A Threads account can be connected to only one Hukny profile.
• Do not share access to your account with third parties, except assistants who work on your behalf.

4. Connecting Threads and Telegram

To search for posts, you sign in through Meta's official page and grant two permissions: basic profile information and keyword search. We never receive your password, access to your direct messages or the right to publish. You can disconnect Threads at any time in your dashboard or in your Threads settings. When using Threads, you also need to follow Meta's terms and community guidelines.

Telegram is connected through our bot. You can disconnect it in your dashboard or simply stop the bot in Telegram.

5. What you must not do

• send spam, identical or mass messages, or insult or harass people;
• collect, copy or sell personal data of post authors, or build profiles or contact lists about them;
• use the service for illegal services or services prohibited by Meta's rules;
• get around plan limits, access the service by automated means, try to access other people's data or disrupt the service;
• resell access to the service without our written consent.

If you break these rules, we may restrict or suspend your account. Where possible, we will warn you first and explain why.

6. AI processing and drafts

To check posts and write drafts, we use AI providers that process data on our behalf (see the Privacy Policy). AI can make mistakes: it may miss a relevant post, show an unnecessary one or get the city wrong. A draft is a suggested text. Check it before sending: you are responsible for the content of the replies you send.

7. Plans, trial and payment

• There is a Free plan and paid plans: Solo (€11.99 a month or €119 a year) and Pro (€23.99 a month or €239 a year). Current prices and limits are listed on the Pricing page. All prices are in euros including VAT and are the same in every country: this is the final amount you pay.
• Payments are taken by Paddle: by card and by other methods (such as PayPal, Apple Pay or Google Pay) where they are available at checkout in your country.
• After you sign up and connect a Threads account, you get a 7-day Pro trial for free, with no card required (once per Threads account). If you do not choose a paid plan, your account automatically moves to the Free plan. We do not charge you anything, because we do not have your payment details.
• If you buy a paid subscription during the trial or a gifted access period, you are charged straight away, and the trial or gifted access ends at the moment of payment. The remaining days (rounded up to whole days) are not lost: your next charge is moved back by that number of days, so your first paid period is longer. This also applies if you pay for a lower plan while you have gifted access to a higher one.
• A paid subscription renews automatically every month or every year, depending on the billing period you chose, until you cancel it. A move to a lower plan takes effect at the end of the paid period.
• Founding price. The first 100 paying customers keep the price of their subscription for as long as it continues without interruption: price increases for new customers do not apply to them. Pausing a subscription (section 7b) does not count as an interruption. Once the subscription ends, the founding price cannot be restored; a new subscription is charged at the price in effect at that time. When you change plans, the founding price for the new plan applies.
• Early-bird price. This is a separate offer, unrelated to the founding price: €6.99 a month including VAT for the Solo plan with monthly billing. Only people we gave gift access to can get it, and only from their personal offer. The price is kept while the subscription is active and does not extend to other plans or to annual billing.
• We may change prices and limits. We will tell you about a price increase for an existing subscription at least 30 days before the next charge, and you can cancel the subscription before then. Price increases do not apply to subscriptions with the founding price or the early-bird price for as long as they continue without interruption.

7a. Results guarantee

If, during your first paid month, the service finds fewer than 5 posts in your searches that our AI has classified as someone looking for a service, your next month is free. Conditions:

• the first paid month is the time from your first payment to your first renewal (including any days carried over from the trial or gifted access); for an annual subscription, it is the first month after payment;
• the guarantee applies only if, during your first paid month, you had at least one active search with your Threads account connected on at least 20 days. We count the calendar days (UTC) on which at least one of your searches was actually checked (a search is checked only while it is active and Threads is connected);
• we count posts according to our automatic classification across all your searches, not your "Relevant" or "Not relevant" ratings;
• shortly before the renewal, we check the result ourselves and, if the guarantee applies, move your next charge back by one month at no cost; for an annual subscription, the next annual charge is moved one month later. We let you know in Telegram;
• the guarantee applies once per customer (per account and per Paddle payment profile), only to your first subscription and only if it is active at the time of the check: not cancelled and with no cancellation scheduled, not paused and with no pause scheduled, and with no unpaid invoice;
• the free month cannot be exchanged for money and is not a refund.

7b. Cancelling and pausing

• You can cancel your subscription at any time: in your dashboard under "Plan" or on the Cancel subscription page (linked at the bottom of every page of the site, no sign-in required). The subscription stays active until the end of the paid period, there are no further charges, and then your account moves to the Free plan.
• Right after you cancel, we show a confirmation with the request number, the date and time we received it and the date until which your plan stays active, and we send it to you in Telegram and to your account e-mail.
• Instead of cancelling, you can pause your subscription for 1, 2 or 3 months. The paid period runs to its end, then billing stops, and after the pause the subscription automatically resumes at the same price. The Free plan applies during the pause. You can end the pause at any time.

8. Refunds

Before paying, you can use the Pro plan for free for 7 days, and after paying the results guarantee applies (section 7a). For this reason, payments made are non-refundable, including for any unused part of a billing period. Refunds are given only in the following cases:

• Annual subscriptions and access to the Threads API. If the service stops working because Meta has ended or substantially restricted access to the Threads API, and we cannot restore the service within 14 days, we refund the pro-rata share of your annual subscription for the full unused months from the day the service stopped. In that case, a monthly subscription simply does not renew.
• We decide to stop providing the service (section 13).
• A refund is required by the law that applies to you as a buyer.

Refunds are made by Paddle under its buyer terms.

Your paid plan is activated immediately after payment. By agreeing at checkout to immediate access and starting to use the service, you lose the 14-day right of withdrawal that consumers in the EU and the UK have. All other mandatory consumer rights under the law remain unaffected. Details are on the Refunds and cancellation page.

9. Limits and availability

Threads search has limits that Meta sets for each account. To stay within them, the service may space out checks; you can see the actual check frequency in your dashboard. Threads also needs some time before a new post appears in search. We make every effort to keep the service running without interruption, but we do not guarantee 100% availability and are not responsible for outages of Threads, Meta, Telegram or other third-party services.

10. Data

How we process your data and the data of authors of public posts is described in our Privacy Policy. Finds are kept for a limited time depending on your plan and are deleted automatically. You can delete your account and all your data in Settings.

11. Rights to the service

The service, its code, design and phrase sets belong to us. You receive a non-exclusive right to use the service for as long as your account exists. The texts you write (your description, your offers, drafts after you edit them) remain yours.

Threads is a trademark of Meta Platforms, Inc. Hukny is an independent service and is not affiliated with or endorsed by Meta.

12. Liability

To the extent permitted by law, we are not liable for indirect losses, lost profits or lost clients, and our total liability is limited to the amount you paid in the last 12 months. This limitation does not apply to harm caused intentionally or through gross negligence and does not limit mandatory consumer rights.

13. Termination

You can delete your account at any time in Settings. We may stop providing the service by giving you at least 30 days' notice and refunding the unused paid period, or sooner if you materially breach these terms.

14. Changes to these terms

We may update these terms. We will tell you about material changes in your dashboard or by e-mail at least 14 days in advance. If you do not agree with the changes, you can delete your account before they take effect.

15. Governing law and disputes

These terms are governed by Polish law. If you are a consumer, you keep the mandatory rights granted to you by the law of the country where you live. Please write to us first: we resolve most issues within a day.

These terms are published in Ukrainian and English. In case of any discrepancy, the Ukrainian version prevails, unless mandatory consumer law requires otherwise.

16. Contact

Andrii Piddubnyak IT Services, woj. MAZOWIECKIE, pow. Warszawa, gm. Warszawa, miejsc. Warszawa, ul. Ludwika Rydygiera, nr 15, lok. 70, 01-793, NIP: 5243034450. Telegram: @hukny_support, e-mail: hello@hukny.app.